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FREQUENTLY ASKED QUESTIONS
What
exactly is a "Mystery Shopper" or "Secret Shopper?"
A
"Mystery Shopper" or "Secret Shopper
" is someone who is hired by an establishment to pose as a customer and
secretly report back to the owner how the service was, or other details that are
requested. The person is then paid for the assignment and sometimes gets
reimbursed for their purchase, meal or other things.
Is
this a scam?? This sounds too good to be true.
We
can understand you being skeptical about the program. After all, there are a lot
of untrustworthy sites on the internet, but not us
! We assure you that this is for real!
How
much can I make being a Mystery Shopper?
Mystery
Shoppers are treated like independent contractors and
assignments have total time allowances. You can make £10
to £40 per hour during assignments. You also need to remember
the fringe benefits of this fun and exciting opportunity. You
will get several things free including petrol, meals, clothing,
and entertainment such as movies and many other
things!
How
many hours can I expect to receive?
Some
shoppers work as little as a few hours a month while others
work as much as 10 - 15 hours every week. Keep in mind, you
can work your own hours and you may also work for as many companies
as you wish. The amount of hours you will receive is based on
several things such as the amount of work available in your
area, the number of shoppers in your area, your past experience
on Mystery Shopper assignments.
How
Do I Know If There Are Available Jobs In My Area??
This
is a very popular question. Many people want to be sure there is available work
before they sign up. We understand completely! Our database is loaded with
companies from all over the country so rest assured, there will be available
work!
Will
Your Company Be My Employer?
We
do not hire people directly. We have lots of contacts in our
database who do, therefore, they will be the ones who would
employ you. We are simply a "middle man" to
help hook people up with the companies in our database.
What
is the application process like?
Some
companies will allow you to apply online, while others will
ask that your information be sent to them by Royal Mail, emailed
or faxed. The important thing is to fill out the application
as neatly as you can. This is a major factor in the selection
process.
How
long will I have to complete an assignment?
It
all depends on the company and the assignment. Remember, you will be working as
an individual contractor therefore each assignment is unique in itself. Some
assignments are wide open as far as time, while others require immediate
attention. Most companies would like you to submit the job the same day it is
completed.
What
kind of work is involved in an assignment?
First
you can select a specific assignment. You will then receive a briefing on the
assignment at hand. You will then complete the assignment audit either on the
site or via telephone or fax. Some companies even let you submit online.
How
will I get paid for the work that I do?
You will be paid each month by the company. You can choose to
have the money directly deposited into your bank account or
have the cheque mailed. You will be paid once per month and
any reimbursements for your expenses will be included in the
payment.
How
will I learn to be a Mystery Shopper?
Any training that is necessary is provided by most companies
for each Mystery Shopper .
How
long does it take to start work?
Most shoppers can start immediately. You may have to wait if
your area does not have a high volume of work.
Can
I refuse an assignment?
Yes
you can. You can choose assignments based upon your interests.
How
old do I have to be in order to join?
You
have to be at least 18 years of age to join, however many young
people are allowed to take assignments with their parents! As
a matter of fact, some companies insist that parents
bring their children along!
Do
the companies charge anything else to join them?
Absolutely
not. Whether you join as a one year member, or a lifetime member,
the companies within our database will not charge you. They
are free to join!
Why
do I have to pay a fee?
The
fee is for access to our database. The cost helps maintain the
site so we can continue offering this valuable service to people
like yourself.
Is
your credit card processor safe & secure?
Absolutely!
We use PayPal.com a trusting third party payment processor. You can be sure of a
smooth, safe transaction!
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